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Before You Order

How do I know how much laundry I have?

Washers come in many shapes and sizes, but a typical large load of laundry is between 10 and 13 pounds. According to surveys by the American Cleaning Institute, almost half of US households produce between 1 and 3 large loads of laundry a week with another 37% of households creating between 4- 6 large loads each week.

What this means for you is that an individual adult creates between 1-2 large loads of laundry per week. Thankfully, our minimum order is only 10 pounds, so feel free to give us your laundry every week!

The good news is that you don't have to know exactly how much laundry you have. Just put your best guess (or anything at all) in the pounds field when making your order. We will weigh everything at the shop and update your order with the exact weight.

Is there a minimum order?

Yes, we have a minimum of 10 lbs. for pickup and delivery. This helps us run efficient routes and keep prices fair for everyone in the community. For most households, a typical weekly laundry pile hits that minimum no problem. Check our pricing page for the specifics.

What does it cost and how fast do you get it back?

Two questions we get asked all the time - fair ones! Let's tackle both.

For your everyday laundry - t-shirts, socks, jeans, towels - we charge $1.75 per pound. Straightforward, transparent, and you only pay for what you actually need washed. No complicated math.

What we don't clean.

There are a few specialty items we don't handle:
  • Rugs
  • Wedding dresses
  • Reusable diapers
We also don't dry clean clothes. If you'd like to include something labeled "dry clean only" with your normal wash, just let us know you are okay with us washing that item with the rest of your clothes in the notes section of your order. Otherwise, those items will be returned unwashed.

Standard vs. Express Turnaround

Our standard turnaround for wash and fold is 48 hours - plenty of time for our team to give your clothes the care they deserve. In a hurry? Our Express option gets your laundry back to you in less than 24 hours but costs extra. Whatever your schedule looks like, we've got an option that fits.